2019 CSCE Annual Conference - Laval (Greater Montreal)

2019 CSCE Annual Conference - Laval (Greater Montreal) Conference

Investigation and Analysis of Human, Organization, and Project-Based Rework Indicators: State-of-the-Art Review

Mrs. Elnaz Safapour, University of Texas at Arlington
Dr. Sharareh Kermanshachi, University of Texas at Arlington (Presenter)
Mr. Piyush Taneja

It is estimated that more than half of the construction industry’s projects encounter significant rework and subsequently cost overruns and schedule delays. Therefore, it is crucial to identify the key project, human, and organizational factors leading to rework. Most of the literature has focused on entity-based rework indicators. So this study focused on the identification and prioritization of the human, organizational, and project-based indicators of rework. To achieve this purpose, more than two hundred peer-reviewed journal papers, conference proceedings, and other scholarly publications were studied and categorized based on industry type, data collection, and analysis methods. The results revealed that “scope definition,” “design issues,” and “contract type” were three critical project based rework indicators. Additionally, “inappropriate using of technology,” “lack of communication,” and “lack of planning” are the most observed organizational-based rework indicators. The findings of this study would help practitioners to allocate resources properly in order to mitigate the cost of rework.