2019 CSCE Annual Conference - Laval (Greater Montreal)

2019 CSCE Annual Conference - Laval (Greater Montreal) Conference

Construction Stakeholders’ Perception toward the Success Factors of Construction Projects

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Dr. Ahmed Al-bayati, Western Carolina University (Presenter)
Dr. Mostafa Namian, Western Carolina University
Dr. Kasim Alomari

Each construction project has unique characteristics that require creative yet different management techniques to tackle and address the associated challenges. However, despite the dissimilarities in their nature, all construction projects are intended to be successful and profitable. A successful construction project is generally defined that the project that has been completed within the intended time frame and budget, with acceptable quality, and no serious work-related injuries. In other words, a proper and effective management style aims to achieve the project goals concerning safety, quality, cost, and time. Due to the dynamic nature of construction projects, managers often need to trade-off these underlying factors of success to address the existing project constraints. Construction managers often prioritize one factor over the other to lead, convince, and motivate the intermediate-level managers (i.e., superintendents) and workers to follow their plan to complete the construction projects successfully. In fact, similar perception is the glue that holds all stakeholders to collaborate and work towards the same goals. On the other hand, although the existence of different perceptions is normal and inevitable, the difference in perceptions toward the main objectives raises challenges and causes issues that may hinder the success of construction projects. Therefore, the purpose of this study is to 1) assess how construction managers perceive the relative values of safety, quality, cost, and time and 2) examine the difference between the perceptions of project managers and intermediate-level managers (i.e., superintendents) and construction workers. To fulfil the research objectives, 48 construction managers across the U.S. were contacted to participate in a survey designed to quantify the perceptions concerning safety, quality, cost, and time. The results showed that safety has the highest relative importance in the perception of managers compared to the other factors (i.e., quality, cost, time). Also, the findings revealed that there is a statistically significant difference between the perception of project managers and superintendents concerning project cost but not the safety, quality, and time. The current findings comply with the existing body of literature emphasizing the importance of safety. This research can help construction professionals and practitioners to identify the difference in the perceptions among key players and enhance the managerial efforts to align dissimilar views towards the success of construction projects.